Working in unfamiliar locations on stressful losses, usually alone, adjusters in the field can be at a disadvantage when it comes to knowing if a situation with a policyholder or claimant could turn ugly.
Factors that employers should consider in assessing whether their employees are at risk for workplace violence
No matter the type of workplace, disaster planning should take an “all-hazards” approach that demonstrates the flexibility to respond to any disruption in business continuity.
These strategies can help you manage workplace violence risks to prevent violent incidents as well as deal effectively with aftermath of an incident.
Prevention tips from the U.S. Office of Personnel Management
Keeping employees safe from violence is unfortunately a necessary part of any risk management program.